FAQ

Q. Do you have a minimum order for screen-printed t-shirts?
A. Yes, we screen print a minimum of 36 screen-printed t-shirts.

Q. Do you have a minimum order for embroidered items?
A.            Yes, 12 pieces.

Q. Why do black t-shirts cost so more than white t-shirts?
A. Manufacturers price their t-shirts in three or four categories based on color: Neutrals like White, Lights with colors such as Ash, Light Blue and Pink, Darks like Navy, Red and Black and, sometimes, Premiums which include Forest Green and Maroon. The reason given is the cost of the dyes used to color the fabric. That's the first reason. The second has to do with the printing. The fibers of the garment are porous. They both absorb the ink and affect the color. Putting white on a black shirt gives a dingy gray look--sort of like painting a dark wall at home white. It takes two coats to give you a clean, bright image. Down Under Design doesn't charge you for the second coat or for the extra screen often required to create the first coat--called an underbase.


Q. What is your screen printing turn around time?
A. We try to complete within 5 to 7 days.

Q. Do you offer art services?
A. Yes, or alternatively you may supply your own.

Q. Do you require a deposit?
A. Yes for clients who don’t have terms (i.e. credit with ASP) we require 50% up front, and the balance at the time of delivery.

Q. Can customers proof the final t-shirt before screen-printing?
A. Yes, one paper proof, one first item printed or a swatch of fabric for embroidery.

Q. What format should artwork be submitted in?
A. Visit out “Arts Specs” page for instructions and print area.